General troubleshooting
1: The email was sent to my work email address and my work email system stripped the attachment as it couldn’t be decoded. What should I do?
Please contact your IT department to see if they can assist. Alternatively, have your results sent to your personal email address.
2: The email was sent to my work email address and the email was stopped as the email system couldn’t decode the attachment. What should I do?
Please contact your IT department to see if they can assist. Alternatively, have your results sent to your personal email address.
3: I am trying to install 7-Zip or Adobe Acrobat on my work computer so that I can read my results but the install is being blocked. How can I prevent this?
Please contact your IT department to see if they can assist. Alternatively, have your results sent to your personal email address.